Support

You can create an account using your email address or sign in with Google. Open the StrivIQ app, tap "Get Started," and follow the prompts to set up your account.

On the login screen, tap "Forgot Password?" and enter your email address. We'll send you a reset link. If you signed in with Google, manage your password through your Google account settings.

Go to Settings → Account → Delete Account. This will permanently remove all your data, including training plans and run history. This action cannot be undone.

StrivIQ creates personalized training plans based on your goal distance, target date, current fitness level, and weekly availability. Plans adapt as you complete sessions and log runs.

Yes. In your plan view, tap the session you want to skip and select "Skip." The plan will automatically adjust future sessions to keep you on track toward your goal.

StrivIQ needs "While Using the App" location access to track your runs. On iOS, you can also grant "Always" permission if you want background tracking for longer runs, but this is optional.

Yes, StrivIQ can continue tracking your run even when the app is in the background or your phone is locked. Make sure location permissions are set to "Always" if you want this feature.

If the app crashes during a run, your progress up to that point is usually saved locally. When you reopen the app, you may be prompted to resume or save the partial run. If data appears missing, contact support.

Apple Watch support is on our roadmap. For now, you can track runs using your iPhone's GPS and health sensors. Stay tuned for updates.

Live Activities support is planned for a future update. You'll be able to see your current run stats directly on your Lock Screen and Dynamic Island.